Shipping Policy
Authentic British groceries, carefully packed and shipped from our warehouse in Carson, California.
At British Pantry Co., we are committed to delivering authentic British foods across the United States quickly and securely. Orders are typically processed and dispatched within 1–2 business days, excluding weekends and holidays. Once your order ships, you’ll receive an email with tracking information.
Standard Shipping Rates
| Order Weight | Shipping Cost |
|---|---|
| 0 - 0.8 lb | $6.95 |
| 0.81 - 2.01 lb | $8.95 |
| 2.02 - 4.5 lb | $10.95 |
| 4.51 - 6 lb | $15.95 |
| 9.01 - 13 lb | $19.95 |
| 13.01 - 18 lb | $29.95 |
| 18.01 - 25 lb | $34.95 |
| 25.01 - 35 lb | $49.95 |
| 35.01 lb and above | $69.95 |
| Orders Over $145 | FREE SHIPPING |
Carrier Partners
We utilize USPS and UPS to ensure the most efficient delivery based on your location and order volume.
Estimated Delivery
Most domestic orders arrive within 2-7 business days following shipment dispatch from our California warehouse.
Damaged. Missing or Incorrect Items
Please inspect your order upon arrival. Discrepancies or damages must be reported within 48 hours of delivery with the following documentation:
- • Order Number & Shipping Address
- • 2-3 clear photographs of the packaging and affected items
Claims should be submitted to: help@yourpantryco.com
